|Our software support services have been designed to give you ready access to expert help, and friendly support when you need it. Our Client Services help desk is open from 9.00am to 5:30 pm Monday to Friday (excluding Bank Holidays).
If your support contract has inadvertently lapsed, we can often process this immediately if you need urgent help. Call our sales team on 0844 662 6454. We now offer convenient direct debit terms to help you spread the cost across 12 months and ensure it doesn’t lapse again.
We try to offer advice, guidance and help no matter how trivial the query.
Please find below the contact details of your support team.
Vebra alto Support
Vebra alto support team can be contacted on 0845 130 5444 (select option 1)
VebraLive SupportVebraLive support team can be contacted on 0845 130 5444 (select option 2)
GMW or Solex SupportSolex support team can be contacted on 0845 130 5444 (select option 3)
EstateCraft SupportEstateCraft support team can be contacted on 0845 130 5444 (select option 4)
Premise SupportPremise support is now managed by our sister company CFP Software, the Property Management Specialists. For Premise Support please call 08456 313121
Alternatively, you can email firstname.lastname@example.org for any support queries relating to the above products.