Customer Support
| Our software support services have been designed to give you ready access to expert help, and friendly support when you need it. Our Client Services help desk is open from 9.00am to 5:30 pm Monday to Friday (excluding Bank Holidays). If your support contract has inadvertently lapsed, we can often process this immediately if you need urgent help. Call our sales team on 0845 130 5333. We now offer convenient direct debit terms to help you spread the cost across 12 months and ensure it doesn’t lapse again. We try to offer advice, guidance and help no matter how trivial the query. Please, find below the contact details of your support team. VebraLive SupportVebraLive support team can be contacted on 0845 130 5333 (select option 1) support@vebralive.co.ukSolex SupportSolex support team can be contacted on 0845 130 5333 (select option 2) or via support@solex.co.ukEstateCraft SupportEstateCraft support team can be contacted on 0845 230 5666 (select option 3) or via estatecraftsupport@vebra.comGMW SupportGMW support team can be contacted on 0845 293 0390 (select option 2) or via support@gmw.co.ukPremise SupportPremise support team can be contacted on 0845 230 5666 (select option 4) or via premisesupport@vebra.com |